Privacy Policy
Effective Date: August 18th, 2025
At 5 Levels Book LLC (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our content, including courses and digital products hosted on Kajabi.
By accessing our website or using our services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect information in the following ways through our website and Kajabi platform:
a. Personal Information You Provide
When you fill out a form, enroll in a course, sign up for a newsletter, or make a purchase, Kajabi collects:
-
Name
-
Email address
-
Billing address
-
Phone number (if applicable)
-
Payment information (processed via Stripe, PayPal, or other third-party gateways)
-
Any additional details you choose to provide (e.g., custom fields or survey responses)
b. Automatically Collected Information
Kajabi may collect non-personal data such as:
-
IP address
-
Browser type
-
Device type
-
Pages viewed
-
Duration of visit
-
Referral URL
This data helps us analyze trends and improve user experience.
2. How We Use Your Information
We use the information collected to:
-
Deliver and manage your access to courses, content, and services
-
Process transactions and send purchase confirmations
-
Respond to your inquiries or support requests
-
Send marketing emails and updates (if you opt in)
-
Personalize your experience within our Kajabi site
-
Monitor website performance and user engagement
-
Comply with legal obligations
3. Kajabi’s Role as Data Processor
Our website, email campaigns, and digital products are managed through Kajabi, LLC, a third-party service provider. Kajabi acts as a data processor, meaning it stores and processes your personal data on our behalf. Kajabi adheres to industry-standard security measures and is compliant with privacy regulations including GDPR and CCPA.
You can review Kajabi’s privacy practices here:
👉 Kajabi Privacy Policy
4. Payment Processing
All payment transactions are processed through secure third-party gateways such as Stripe or PayPal. We do not store or have access to your full credit card details. Please refer to the respective provider’s privacy policy for more information.
5. Email Marketing and Communication
When you subscribe or purchase from us, your email address may be added to our list for educational updates, course notifications, or marketing promotions. You may opt out at any time by clicking the “unsubscribe” link in any email.
Emails may be sent via Kajabi or integrated platforms like ConvertKit, Mailchimp, or similar providers.
6. Cookies and Analytics
Kajabi may use cookies and similar technologies to:
-
Save your preferences
-
Track behavior on the site
-
Analyze traffic sources and patterns
You may disable cookies in your browser settings, but this could impact your experience on our site.
7. Your Rights and Choices
You may:
-
Request access to your personal information
-
Request that we update or delete your data
-
Unsubscribe from marketing communications
To exercise any of these rights, contact us at the email below.
8. Data Security
We rely on Kajabi’s secure infrastructure to store and protect your information. Kajabi uses SSL encryption and secure data centers to safeguard your data. However, no online platform is 100% secure, and we cannot guarantee the absolute security of transmitted information.
9. Children’s Privacy
Our content and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently received such information, we will delete it.
10. Third-Party Links
Our website may include links to third-party sites (e.g., external booking tools, social media). We are not responsible for the content or privacy practices of those sites.
11. Contact Us
If you have questions or wish to make a privacy-related request, contact:
Five Levels Book LLC
3839 McKinney Ave #155-513, Dallas, TX 75204
Email: [email protected]
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or in Kajabi’s platform. Updates will be posted here with a revised effective date.